Repair Service

Your productivity depends on having tools and instruments that are accurate and in good repair. Mitutoyo provides fast, dependable service for all Mitutoyo tools and instruments with highly skilled technicians. Every repair is backed by our full 90-day warranty on parts and labor. Tools may be forwarded for repair through an authorized Mitutoyo distributor or direct, whichever is most convenient. You can call one of our repair service centers to see how quickly we can get your equipment repaired to the original manufacturer’s specifications and back to you.

New Customer

Please fill out the new customer request form and include it with your tool.

Estimates

An estimate will be given for your approval prior to any repairs being carried out.

Warranty Repairs

Warranty repairs are given special priority and will be repaired in three working days, unless otherwise advised. Please mark any warranty repairs clearly and include a copy of the purchase order.

Turn Around Time

You can expect a general turnaround time of 4 weeks for regular repairs and less than one week for warranty repairs.

Shipping costs

It is the responsibility of the tool owner to assume the costs of delivery to our facility.  The tool owner will also be responsible for the return shipping on all regular repairs. Warranty repairs will be returned at no cost to customer, via UPS regular ground shipping.

Payment

Repair orders are invoiced at net 30 days for Mitutoyo Distributors only. For all other customers we accept all major credit cards and checks, for your convenience.

Repair Training

Training is offered through our repair shop in the City of Industry, CA. Please see email link below to request a training session with instructor Ken Kambara.

965 Corporate Blvd., Aurora, Illilnois 60504 1-888-648-8869 (US Inquiries Only)

Support Pages

• Product Registration
• Software Training
• Repair Services
• Calibration
• Field Service
• Mitutoyo Institute of Metrology
• M3 Solution Centers and Showrooms
• Product Support