Repair Service
Your productivity depends on having tools and instruments that are accurate and in good repair. Mitutoyo provides fast, dependable service for all Mitutoyo tools and instruments with highly skilled technicians. Every repair is backed by our full 90-day warranty on parts and labor. Tools may be forwarded for repair through an authorized Mitutoyo distributor or direct, whichever is most convenient. You can call one of our repair service centers to see how quickly we can get your equipment repaired to the original manufacturer’s specifications and back to you.
New Customer
Please fill out the new customer request form and include it with your tool.
Estimates
An estimate will be given for your approval prior to any repairs being carried out.
Warranty Repairs
Warranty repairs are given special priority and will be repaired in three working days, unless otherwise advised. Please mark any warranty repairs clearly and include a copy of the purchase order.
Turn Around Time
You can expect a general turnaround time of one week for regular repairs and less than one week for warranty repairs.
Shipping costs
It is the responsibility of the tool owner to assume the costs of delivery to our facility. The tool owner will also be responsible for the return shipping on all regular repairs. Warranty repairs will be returned at no cost to customer, via UPS regular ground shipping.
Payment
Repair orders are invoiced at net 30 days for Mitutoyo Distributors only. For all other customers we accept all major credit cards and checks, for your convenience.
Repair Training
Training is offered through our repair shop in the City of Industry, CA. Please see email link below to request a training session with instructor Ken Kambara.
Repair Services/USA: | Phone: | Fax: |
965 Corporate Blvd. Aurora, IL 60502 E-Mail: Click Here |
888-MITUTOYO | 630-820-2530 |
16925 E. Gale Ave City of Industry, CA 91745 E-Mail: Click Here |
888-MITUTOYO | 626-961-8931 |
Repair Training Infomation E-Mail: Click Here |
888-MITUTOYO | 626-961-8931 |
Canada: | Phone: | Fax: |
2121 Meadowvale Boulevard Mississauga, ONTARIO Canada L5N 5N1 Canada In-House Repair Service E-Mail: Click Here |
905-821-1261 | 905-821-4968 |
965 Corporate Blvd., Aurora, Illilnois 60504 1-888-648-8869 (US Inquiries Only)