Customer Profile:

Located in Houston, Texas, Pinnacle Machine Works is a manufacturer of oilfield couplings ranging in size from 4.5” to 10.625”, as well as a provider of threading services of full-length pipe in the same size ranges. Established in 2013, Pinnacle Machine Works has more than 100 employees and is housed within a state-of- the-art facility licensed by API to API 5CT and to API Q1 standards.


As Pinnacle grew, in late 2017 they embarked on a mission to transform and improve productivity. This involved a re-organization of the manufacturing plant, the rollout of lean initiatives and an investment in new tooling. As this transformation progressed, it unveiled additional opportunities for improvement. In particular, it became clear that quality still needed to improve and inspection only, as a means of improving the quality of their product, was not...